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| Interview
of Sophie Lelarge |
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"A
skilled trainer, who loves transmitting
his know-how, will always realize a high
level training."
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| August
27, 2002 |
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After seven years
of training experience, Sophie L. has been
charged with managing the training offer
of Pentalog High Tech. She shares with us
some of the methods, programs and competences,
which have been experienced.
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Aleth D. : Before
accepting this new responsibility, you have already
realized trainings during several years. What areas
and what tools have you already experienced ? |
Sophie
L. : As I work especially
in communication, packaging, multimedia, computer
graphic design, I train regularly webmasters, computer
graphic designers from publishing or cosmetic companies.
I also train people with office automation tools.
I master the main design softwares as Adobe (Illustrator,
Photoshop, In Design, Acrobat…), Quark Xpress,
multimedia publishers, as Flash, Dreamweaver, Front
Page, Director, etc, as well as the office automation
softwares of Microsoft and Lotus.
On the other hand, my colleagues are more involved
in computer engineering (networks, data bases, development
languages…). |
Aleth D. : How
did Pentalog High Tech develop its training offer
? |
Sophie L. :
Since 1997, our company
is certified as a training establishment. Our offer
is developed around tools which we use every day
during our missions. So it has also a professional
dimension, in function of the specialization of
our clients.
Indeed, even if most of our training programs are
standardized, we always try to customize them in
order to better respond to the trainees' functional
and practical reality. That is why, before every
training course, we have allays studied the profile,
the experience and the profession of our trainees.
Moreover, all members of the Pentalog High Tech's
team must be prepared to explain their activities
and the functioning of their tools. We are working
on improving their pedagogy and eloquence, as well
as the quality and aptness of the examples used
in function of trainees' profile. |
Aleth D. : How
takes place the follow-up of Pentalog's trainers
? |
Sophie L. :
We use more than
the satisfaction feedback forms filled up by trainees
after the course, the training reports drafted by
the trainer and the training balance established
during the meetings which enclose the training plans.
Regularly, we ask our trainers to present new technical
or functional points to their colleagues. These
written and oral presentations allow to follow the
progress of our trainers and to take care that their
technical level is updated according to the reality. |
Aleth D. : Has
Pentalog High Tech training rooms in its branch
offices ? |
Sophie L. : We
can organize trainings in Orleans, Bordeaux, Brasov
(Romania). Training rooms are provided with a video
- projector, paperboard, and whiteboard. We adapt
them according to the trainees and workstations'
number. In this way, participants' availability
and diligence are increased, as they are outside
their offices and beyond the direct constraints
of their work.
But, trainings can also take place on the clients'
sites according to their means and in agreement
with our trainers.
Our international experience brings us to train
people as well in French as in English. Moreover,
our Romanian collaborators speak these two languages,
besides Romanian. |
Aleth D. : So
you train people in your Romanian offices to ? |
Sophie L. : Exactly.
Some of our clients ask us to draw specific training
programs able to "oxygenate" their development
teams. That is way we use the Romanian branch offices,
which are located in Transylvania near an important
ski resort. During one week, participants will follow
a training on the main web development tools (Java,
XML, HTML, etc.), they will also visit touristy
sites as Bran castle, which inspired Bran STOCKER
for his novel Dracula. They can also benefit from
the offices' location for skiing.
Companies, which had requested this kind of service
tried essentially to value their development teams.
They were particularly attracted by the cost, almost
identical to that of a session organized in France.
Transport costs between France and Romania are compensated
by the law costs of rent, activities and infrastructures.
The impact of this kind of training is positive
because the working environment is more convenient
to study and learn. |
Aleth D. : Have
you already used Web supports ? |
Sophie L. : Yes.
We began to develop the e-training. For the moment,
we have implemented distance learning on internet
support for our own needs. It is about punctual
training courses, on very precise subjects. These
e-trainings allow us to share technical knowledge
between our French and Romanian teams.
Via Internet, our itinerant collaborators can meet
together in the same virtual space as those who
are physically connected in one of our branch offices.
In this way, transport or cost problems are effectively
solved. This vector of communication, allows us
to organize training courses in a virtual environment,
after establishing a precise date.
The success of an e-training course is guaranteed
if trainers are rigorous while setting up e-training
sessions and if they are endowed with high level
animation skills in order to maintain the trainees'
attention and transmit them information. |
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Aleth D. : It
seems that training people brings you a lot of
satisfaction ?
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Sophie L. : It
is true that I enjoy very much doing this job because
my family works especially in education. A skilled
trainer, who loves transmitting his(her) know-how,
will always realize a high level training.So, the
trainer must increase the level of his(her) know-how,
in order to share out only the best and the most
useful part of it with the trainees.
That's the price we are paying for our clients'
satisfaction. And my own satisfaction depends on
it, too. |
| More
information: consult
Sophie L. CV |
| Contact
: Hélène
Hemery |
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