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Intelligence |
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Ever
since 1994, Pentalog High Tech developed
services for the assistance or the management
of the extraction, the exploitation, the
analysis, the reprocessing, the distribution
and the supplying of datawarehouses or datamarts.
The company’s collaborators had the
opportunity to become particularly specialized
in the sector of telecommunications, credit,
renting services, call centers, musical
edition, or food industry...
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skills : |
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Telecommunications |
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Our
collaborators master the product data & Telco
services, the traffic, the parks, the financial
data, marketing sections and sales turnovers for
the fixed and mobile telephony operators such
as France Telecom and for the Kenyan and Moroccan
operators of the Vivendi Universal Group. Our
collaborators are integrating perfectly into the
Info-center Poles as well as in the services of
IT production and supplying for these Telco clients.
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France
Telecom
Since 1996, we have taken part in various campaigns
for France Telecom. |
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France Telecom, Human and Financial Resources
Division:
Within the framework of the public opening of
the capital of France Telecom, Pentalog worked
for the Direction for the Relations with the Shareholders
(public, employees and institutions); we realized
the analysis and the budgetary restitution of
the operations and the follow-up of the relations
with the institutions. We developed and deployed
a specific Business Intelligence tool.
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France Telecom, Corporate and SICOR Division:
We operated the IT sales data of the Info-center
Pole. |
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France Telecom SIFAC (Billing Center):
We installed at the national level the restoration
of regional data within the framework of loading
the Datawarehouses of the SIFAC (Information System
of Invoicing) of France Telecom. |
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to 4 collaborators were involved.
Technical environment: Oracle, Business Objects,
SQL Excel, Access.
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KenCell
Communication Ltd (Vivendi Universal)
From 2000 to 2002, the Pentalog High Tech’s
collaborators have conceived, set up and exploited
an info-center cell for this mobile communication
operator in Kenya.
This mission was carried out in three stages:
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Stage 1: Jully 2000 - February 2001
We
audited and specified the needs of the financial,
marketing, operational and managerial services
of KenCell. Then we assembled the info-center
cell that was loaded with the Customer Care
data, with the financial modules and Billing
Rating of the ERP Sema Vision, the traffic data
released by the Alcatel relays.
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Stage 2: January - August 2001
We consolidated the reports and the user’s
needs from all the corporate departments. |
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Stage 3: August 2001 - June 2002
Adjust the procedures and the structure of the info-center
for the integration of a new Telecom ERP.. |
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3 to 4 collaborators were involved.
Technical environment: UNIX, Business Objects,
Data Stage, SQL, PL/SQL, Access, Excel, Oracle
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Call Centers |
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VITALICOM
(Group SNT)
Since July 2003, Pentalog managed the daily follow-up
of the production of the statistics of the call
centers for VITALICOM, member of Group SNT (2150
localizations in France, leader on the French
and European markets).
We developed new statistics (communications, banking,
qualitative and quantitative), as well as small
applications of sampling.
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2 collaborators were involved.
Technical environment: Sybase, Oracle, Access,
Brio, Business Objects, VB Script, Excel, VBA,
Unix, Windows
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Locate |
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LOXAM
Since October 2002, Pentalog was involved in the
creation of the Oracle database of the Info-center
for Loxam (n°1 in equipment renting for the
BTP).
We created the LTE (in PL/SQL) for the daily loading
of the base.
We created Business Objects universes for the departments
of equipment, marketing, management.
We specified and created Business Objects ratios
concerning these fields.
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3
to 4 collaborators were involved.
Technical environment: Oracle, Business Objects,
PL/SQL |
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Based on the control of the systems of management
of data bases, the offer Business Intelligence
allows the design, the installation and the exploitation
of Datawarehouses (warehouses of data), as well
as the constitution of Datamarts (stores of data)
for all the departments of company (Relations
with the customer, financial department, Informations
Technologies, Marketing & Sales Departments,
etc).
Empowered by the experience, Pentalog High Tech
promotes its personnel’s knowledge in informatics,
marketing, finances, development.
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The
Business Intelligence offer breaks up into six component
parts :
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We
control the data flow and loading process
towards the Decisional Information system
(datawarehouses).
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We
extract the data. This simple technical skill
requires a direction and value control of
the data, the data models of the SGBDR, as
well as the comprehension of the profession
and the environment of our clients.
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We
transform, homogenize and analyze the data.
We prepare the aggregates; consolidate the
values by type, issue matrices, nomenclatures
and development grids.
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We
automate certain extractions and generate
the dashboard that is a compulsory passage
to follow regularly the activities and the
poles of a company. Editing the results of
the analyses carried out (standard or specific)
on any office support is a confirmed competence.
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We
train and assist the users of datamarts and
standardized reports, on the instruments employed
(Business Objects, Oracle Express, etc.) as
well as on the data.
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We
integrate tools for restoring the data. Some
editors (like Business Object, Cognos and
Oracle Express) offer tools that allow the
creation, the exploitation, the editing and
the release of the data issued by Datamarts,
on a client-server helpdesk as well as on
a Web (intranet / extranet) helpdesk.
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