| Our
purpose is to ensure the highest speed of return
on investment for the customer in terms of direct
costs, quality and deadline meeting.
These
methodological elements are based upon our capacity
to propose you the collaborators whose skills
are the most adapted-ones to your needs and on
the recourse to powerful project management tools
(see documents about E-pole, E-dole).
The methodological considerations start with the
initiation of the project between our commercial
consultant and the customer services and allow
the choice of a suitable contractual framework
and the determination of commitments in terms
of quality control.
Depending
on the chosen formula, they also allow the integration
of our offshore resources within your teams (fixed
time & material contracts) in compliance with
local job legislation. The methodological aspects
will help choosing the most suitable communication
and management modes (distant control), creating
an adequate development environment and declining
the design, realization and receipt phases (fixed
price contracts).
|
| »
Pre-project:
Offshore staffing or Offshore outsourcing?
Following
an appointment with a French consultant, we estimate
the needs for your project by considering the
possibility of using offshore resources according
to the costs, quality and time constraints.
Then
we propose you one of the three contractual frameworks
that best meets your needs:
|
| -
Offshore staffing
in
the case when the functional definition has to
be progressively drawn up during the evolution
of the project, and prototyping is a continuous
process in a user-close relationship, we offer
you one or more of our offshore collaborators
who will be integrated with your team, for a fixed
time & material contract.
|
-
Offshore outsourcing-distant
control
if we are in the previous case, but that the components
cost is a determining factor, we propose you our
offshore collaborators in distant control; our on-line
project management tools are then put at your disposal
to manage their work.
|
-
Offshore outsourcing-fixed
price
if the functional definition is already established,
we propose you to take on the responsibility of
the whole project within the fixed price mode.
|
| In
any case, we help you to choose the right collaborators,
whose competences correspond to the requirements
of your project. Thus, the team will be able to
work with local collaborators for the technical
support and the follow-up, and will rely on offshore
resources for the development.
|
| 
|
»
Offshore staffing - In your offices
|
| What
is necessary in the first place
-
Availability of the hardware and software for
the target platform on which our collaborators
will work.
- Availability of human resources who will manage
our collaborators during the project.
- To define the language of the project.
|
| |
| Actors
implied
Customer
project manager, offshore developers, French contractual
manager. |
| |
| Steps
|
| Description
-
Project Preparation :
A meeting for the assessment of the collaborators
we propose you is organized after the selection
of CVs according to the missions they have carried
out before. This assessment phase ensures you
that both their technical and communication skills
are appropriate. We ensure –and this is
really important- the legality of our collaborators’
working conditions in foreign countries and inform
you about their availability. Thus, it is possible
for you to integrate our collaborators within
your team by training them on your projects, your
procedures and development steps. |
| |
-
Project Development:
Our collaborators work on your company premises
according to the established schedule to develop
your applications. They present you the activities
in weekly reports which are also transmitted to
us for a good management of the project.
Our consultants and salespersons are always available
to answer your questions. |
»
Offshore outsourcing
- Distant Control |
|
What
is necessary in the first place
-
Availability of the hardware and the software
for the platform.
- To check the skills of the customer’s
human resources involved in the project and if
necessary, to consider organizing training sessions.
- To define a delivery area and delivery procedures
(FTP server access).
- To have communication and conversation tools
(e-mail project, chat, video-audio conference).
- To train the customer’s team in Pentalog
High Tech’s project management and incident
notification tools (e-pole and e-dole).
- To define the language of the project.
|
| |
| Actors
involved
Customer
project manager, Offshore developers, French commercial
consultant, French contractual manager. |
| |
| Steps |
|
| Description
-
Project Preparation:
A meeting for the assessment of the collaborators
we propose you is organized after the selection
of CVs according to the missions carried out before.
This assessment phase ensures you that both their
technical and communication skills are appropriate.
As our collaborators are in the offshore offices,
this meeting is done by audio-conference.
Together, we define communications tools (mail,
chat, audio-conference, video-conference,...)
which best fit with the priority levels of data
transmission during the project.
Also, we add our own on-line project management
tools: management of steps (e-pole), management
of notifications (e-dole). We indicate the necessary
frequency of contacts according to the complexity
of the project and to the fixed schedule. Thanks
to your specifications, we create a mirror development
platform in our offshore offices which allows
a quicker integration of our development on your
platform. Our collaborators analyze the project
specifications and plan the different steps of
development, deliveries, tests and validations.
|
| |
-
Project
development:
The
development begins according to the project specifications
and the organization of data communication, deliveries
and validations established previously. At any time,
you can communicate with our collaborators, within
the time slot defined in the schedule.
In addition to the follow-up through e-pole and
e-dole and the direct communication you have with
our collaborators, each developers write weekly
activity reports. This framework reduces the negative
effects of distant control. Finally, a French technical
consultant and/or the French project Director supervise
the organization of communication and development,
and remain your privileged contact.
|
»
Offshore outsourcing -Fixed prices |
What is necessary in
the first place
- Availability of human resources, hardware and
software for the platform of validations during
the project.
- To check the skills of the customer’s human
resources involved in the project and if necessary,
to consider organizing training sessions.
- Debriefing of the contract. Settings of times
of tests and validation.
- Debriefing du contrat. Rappel des temps de tests
et de validation.- To define a delivery area and
delivery procedures (FTP server access).
- To have communication and conversation tools (e-mail
project, chat, video-audio conference).
- To train the customer’s team in Pentalog
High Tech’s project management and incident
notification tools (e-pole and e-dole).
- To define the language of the project. |
| |
Actors
involed
Customer project manager, offshore team project
manager, offshore developers, French technical consultant
and/or French project Director, French contract
manager. |
| |
| Steps |
| 
|
| |
| Description
-
Project
Preparation:
The start meeting with a French collaborator supported
by offshore project managers, begins with the
drafting of a technical analysis, the validation
of interfaces and functionalities thanks to a
prototype, as well as the validation of the final
platform. The final validation is done by the
customer. It is the key of the beginning of developments
since it clearly establishes the planning of deliveries,
of validation time and the final deadline.
|
-
Project Development:
This step, defined during the “project preparation”,
follows the planning of deliveries of the different
functionalities and their validations. Frequent
validations ensure a regular management of the application’s
evolution according to the specifications. Furthermore,
online management and communication tools help you
to follow up the development progress rate regularly
until the next delivery.
Any fault noticed during the intermediate validations
is rectified in a final delivery. Then the period
of "project validation" can begin.
|
-
Project Validation
:
The ultimate validation consists in checking all
the functionalities in order to verify that every
bug discovered in the intermediate validations have
been fixed.
Then, the period of "Good Operability Validation"
(GOV) begins. The duration (from 2 weeks to 6 months),
depending on the size of the project, is set in
the contract. During this period, every fault discovered
and notified through the online tools of incident
management is fixed, without any extra cost.
At the end of this period, the “ultimate delivery”
is passed. It brings the project to an end and the
customer cannot ask for additional changes anymore,
except if a guarantee period has been set out in
the contract. |
- Post-project
:
Depending on the contracts, a period of guarantee
can follow the project. After the GOV period and
the “ultimate delivery”, the customer
can benefit from rectifications and fits under the
same conditions as for the “GOV”.
Moreover, in order to secure his investment, our
client can benefit from an application maintenance
contract that guarantee the compatibility of the
application with the software evolution of the platform.
This maintenance contract is also a warranty for
the quick fixing of bugs. Finally, it represents
an obligation for Pentalog High Tech to keep all
the skills about the project, which can allow further
evolutions of the application without idle periods.
These contracts are established upon French or European
legislation. |
»
Offshore
staffing/Offshore outsourcing : finding the best
ratio |
With
different selection criteria, this table will help
you to define the contract framework which best
meets your needs.
|
|
Solution
Criteria
|
Offshore
outsourcing
Fixed
prixe
|
Offshore
outsourcing
Distant
control
|
Offshore
staffing
In
your office
|
| Cost
of the application |
MIDDLE |
LOW |
HIGH |
| First
specifications |
HIGH |
MIDDLE |
LOW |
| Deadline
to start the developments |
MIDDLE |
LOW |
MIDDLE |
| Level
of responsiveness during development |
HIGH |
MIDDLE |
LOW |
| Level
of customer management |
MIDDLE |
HIGH |
MIDDLE |
Interactivity
customer-developers |
MIDDLE |
MIDDLE |
HIGH |
| Need
of communication and distant management tools |
HIGH |
HIGH |
USELESS |
| Need
of platforms for delivery and validation |
HIGH |
HIGH |
ACCORDING
TO THE CASES |
| Deadline |
LOW |
HIGH |
MIDDLE |
| Average
price by day |
150
€ |
110€ |
250
€ |
|
